3.2 Tea & Coffee - A Concept

The previous blog post covered how companies either intentionally or unintentionally make it difficult for consumers to really read through the terms and conditions of an app or service they want to use. According to Finn Lützow-Holm Myrstad, it takes over 30 hours to read the terms and conditions of apps in an average smartphone.

For my concept, I want to propose a designer-driven collective project which collects, screens, and explains these terms and conditions to users in a clear way. The project should use machine-learning algorithms to find patterns and flag concerning terms within an app or service's T&Cs. It can be an app or a browser plugin, or both.

The project is intended to hold companies more accountable for the data they collect and use, and educate consumers about what they're giving up, as well as offering alternative apps or services which may better serve their needs. Users will be able to look for specific tags and keywords, give feedback to companies with T&Cs they disagree with. This will hopefully force companies to adapt more transparent practices and be upfront with what they're doing with consumer information.




Bibliography:
TED (2018). How tech companies deceive you into giving up your data and privacy  | Finn Lützow-Holm Myrstad. [video] Available at: https://www.youtube.com/watch?v=4E_1AB1rsSw [Accessed 6 Dec. 2018].

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